Approach
A process with no surprises.
Five stages, one partner from start to finish, and a fixed fee agreed before we begin. Here is exactly how a project runs.
01
Listen
Interviews with your team and customers, a review of everything you already have, and a frank conversation about what success looks like.
Weeks 1 to 2
02
Find the edge
We look for the one idea only you could own and write it down in plain words. Every later decision is tested against it.
Weeks 2 to 4
03
Make it real
Design starts on paper and in prototypes. You see real objects, real screens and real spaces early, not polished slides.
Weeks 4 to 10
04
Refine
We sharpen the details, test with real people and prepare every file, guideline and template your team will need.
Weeks 10 to 14
05
Launch and look after
We stay with you through launch and check in after three and six months to keep the system sharp.
Week 14 onwards
What you can expect
Six promises we make on every project.
A partner on every call
The person who pitched the work is the person in the room. Every time.
Fixed fees
A clear scope and price agreed before we start. No hourly surprises.
Weekly check-ins
A short call every week, with work to look at rather than status updates.
Real prototypes
Printed proofs, paper models and working pages long before final files.
One shared workspace
Every file, decision and comment in one place you can always reach.
Care after launch
Two follow-up reviews in the first six months, included in every project.
“They told us what would happen every week, and then it happened. I have never had a creative project run this calmly.”
Marta Lindholm, Director, Orrery Foundation
New business
Ready for stage one?
Book a first conversation. It is free, it takes thirty minutes, and you will leave with at least one useful idea.